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Known Issues from Forumotion Help Forum: Please Report

Hi Everyone,

An update from the Forumotion Help Forum on the following topic:

Mobile Version Log In Issues with iPhones and iPads:
http://help.forumotion.com/t149085-only-topic-mobile-version-log-in-issues-with-iphones-and-ipads#1031612

felicity4us2 wrote:I am sorry that I didn't see this post many months ago. The problem 'is' the cookies. The new update on apple devices was set to 'block cookies', for us anyhow. You have to go into setting, Safari (or whatever browser) and 'block cookies', then, click 'allow'. Otherwise, you just go in circles trying to log in - and, you get no errors telling you why - you just can't log in anywhere. We did not have to reset the phone, but probably a good idea.

We have had this announcement on our forum since the update happened. Might be a good idea to post it.


Posted April 4, 2017

Here:
http://help.forumotion.com/t149085p30-only-topic-mobile-version-log-in-issues-with-iphones-and-ipads#1044156

Hope that helps!

Take care,
volvie!

#mobile  #iphone  #ipad  #login #support #Forumotion
by volvie!
on Wed Apr 12, 2017 2:01 pm
 
Search in: About This Forum
Topic: Known Issues from Forumotion Help Forum: Please Report
Replies: 4
Views: 1346

Login Error Help: "You have specified an incorrect or inactive username, or an invalid password."

Hi Everyone,

If you try to login, have tried re-setting your password, and/or have tried re-registering for the forum and get the following error message:
You have specified an incorrect or inactive username, or an invalid password.


What has likely happened is a glitch in the forum software.
Even though you are likely a registered active user, the forum software is no longer recognizing you as such.

If this ever happens to you, please let me know as this is something I need to fix manually in the administration panel of the forum.
I can be contacted directly at:
http://www.sacvolvoclub.org/Home/contactus (Attention: Webmaster)

Information I need (so I can search through the users list for your account):
-Username you used to register / login with
-E-mail address you used to register / login with
-And, if you tried to register with any other usernames / e-mail addresses, please also let me know:
1. What they are
2. Which one you would like me to fix
3. Which one(s) you would like me to delete (as you can only have one active account).

I will then reset some settings in the administration panel of your account, manually reset your password, and send you a follow-up e-mail.

In the meantime, you can also try clearing the cache and cookies of your web browser to clear any errors that may be interfering with your login attempts:
http://support.google.com/accounts/bin/answer.py?hl=en&answer=32050

Hope that helps.

Take care,
volvie!

#support #login #clear-cache #clear-cookies
by volvie!
on Mon Apr 02, 2012 10:23 pm
 
Search in: About This Forum
Topic: Login Error Help: "You have specified an incorrect or inactive username, or an invalid password."
Replies: 2
Views: 4929

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