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Known Issues from Forumotion Help Forum: Please Report

Hi Everyone,

An update about the FunCaptcha challenge issues noted above:

Forumotion has announced that they replaced the funcaptcha with Google recaptcha.

https://help.forumotion.com/t156596-change-of-funcaptcha-by-google-recaptcha

Forumotion Help Forum wrote:
Dear users,

We inform you that in order to better protect your forums against spam, we have replaced FunCaptcha by Google reCAPTCHA in our services.

More efficient and better adapted, reCAPTCHA uses an advanced risk analysis engine and adaptive CAPTCHAs to prevent automated software from engaging in abusive activities on your forums.


---

The Forum Newbies topic has been updated with screenshots of the Google recaptcha challenge process:
http://forum.sacvolvoclub.org/t7-forum-newbies-information-and-how-tos-to-help-you-get-started

Hopefully, this will help ease the registration process!

If you have any further problems, please let us know:

Contact Us (Attention: Webmaster):
http://www.sacvolvoclub.org/Home/contactus

Take care,
volvie!

#support  #Forumotion  #captcha  #funcaptcha  #Google  #recaptcha  #registration
by volvie!
on Sun Oct 21, 2018 2:51 pm
 
Search in: About This Forum
Topic: Known Issues from Forumotion Help Forum: Please Report
Replies: 4
Views: 1126

Known Issues from Forumotion Help Forum: Please Report

Hi Everyone,

An update on the CAPTCHA issue reported above:
http://forum.sacvolvoclub.org/t264-known-issues-from-forumotion-help-forum-please-report#549

We've received a report that the FunCaptcha challenge is not appearing when registering, resulting in the following error message:
We could not validate that you are not a spammer. Please try again.


There seem to be intermittent reports of this issue on the Forumotion Help Forum, which may be related to Forumotion updates temporarily effecting forum settings (usually for a day or two)...

I've gone through the Administration Panel, checked our settings and codes, and tested the registration process-- the FunCaptcha challenge should be appearing again.

Please also note that the FunCaptcha challenge can be slow to load, so please wait for it to load before confirming your password.

Screenshot of Password Confirmation Registration Step without FunCaptcha challenge:
Topics tagged under registration on Sac Volvo Club Forum Sacvco22

Screenshot of Password Confirmation Registration Step with FunCaptcha challenge (first screen / step):
Topics tagged under registration on Sac Volvo Club Forum Sacvco20

The Forum Newbies topic has been updated with screenshots of the FunCaptcha challenge process:
http://forum.sacvolvoclub.org/t7-forum-newbies-information-and-how-tos-to-help-you-get-started

If you are unable to register due to the FunCaptcha challenge not appearing, the general advice from the Forumotion Help Forum is to:
-Make sure your browser is up-to-date
-Try registering with a different browser
-Try the general troubleshooting steps listed here:
http://forum.sacvolvoclub.org/t203-forum-error-230-contact-technical-support-general-error-help

And, please let me know so I can check the latest reports and/or report it at the Forumotion Help Forum.

Contact Us (Attention: Webmaster):
http://www.sacvolvoclub.org/Home/contactus

Take care,
volvie!

#support  #Forumotion  #captcha  #funcaptcha  #registration
by volvie!
on Tue Jan 30, 2018 7:32 pm
 
Search in: About This Forum
Topic: Known Issues from Forumotion Help Forum: Please Report
Replies: 4
Views: 1126

Known Issues from Forumotion Help Forum: Please Report

Hi Everyone,

A newly reported issue with CAPTCHA not appearing when attempting to register has been reported at the Forumotion Help Forum:

http://help.forumotion.com/t153795-only-topic-captcha-not-appearing

BucolicBuffalo wrote:The potential user tries to sign up and an activation code should be presented. But is not displayed. So they are stuck. The message they get is that the system cannot determine if they are a spammer.


Posted September 4, 2017

Here:
http://help.forumotion.com/t153795-only-topic-captcha-not-appearing#1055992

If you are experiencing this issue, please let me know so I can report it at the Forumotion Help Forum.

Contact Us (Attention: Webmaster):
http://www.sacvolvoclub.org/Home/contactus

Take care,
volvie!

#support  #Forumotion  #CAPTCHA  #registration
by volvie!
on Wed Sep 13, 2017 4:30 pm
 
Search in: About This Forum
Topic: Known Issues from Forumotion Help Forum: Please Report
Replies: 4
Views: 1126

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